Return Policy
At Mana Spores, your satisfaction is our top priority. We stand by the quality of our products and offer a 100% satisfaction guarantee. If for any reason you are not completely satisfied with your purchase, you can return it within 30 days, no questions asked.100% Satisfaction Guarantee: • Items can be returned within 30 days of the delivery date.
• Products can be opened and used.
• No need to provide a reason for your return.
• Proof of purchase is required for all returns.Return Process:
• Products can be opened and used.
• No need to provide a reason for your return.
• Proof of purchase is required for all returns.Return Process:
- Initiate a Return: To initiate a return, please contact our customer service team at aloha@manaspores.com. Provide your order number to expedite the process.
- Receive Return Authorization: Our customer service team will provide you with a return authorization number and instructions on how to send your item(s) back to us.
- Ship Your Return: Carefully pack the item(s) and include the return authorization number. Ship the package to the address provided by our customer service team. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Refunds: • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
• Your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.Shipping Costs: • We will cover the return shipping costs if the return is due to our error.
• For other returns, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.For any questions or concerns regarding your return, please contact our customer service team at aloha@manaspores.com.
• Your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.Shipping Costs: • We will cover the return shipping costs if the return is due to our error.
• For other returns, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.For any questions or concerns regarding your return, please contact our customer service team at aloha@manaspores.com.
Thank you for choosing Mana Spores. We appreciate your business and look forward to serving you!